Orders and Payment
What forms of payments do you accept?
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Can I make changes to an order I’ve already placed?
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Can I update or cancel my order?
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Shipping
When will I receive my order?
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How can I track my package?
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What do I do if my order arrived damaged?
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Product returns
What is Valera’s return policy?
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How do I make a return?
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I’ve already opened my product. Can I exchange it?
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When can I expect my refund?
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Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@yourstore.com